{"coverage_note":"Five discrepancy categories were checked for Zoopla.co.uk: (1) pricing discrepancies \u2014 no hidden fees or deceptive pricing by Zoopla itself were found; Zoopla does not charge consumers directly at checkout, and any fees are set by listed estate agents; (2) availability discrepancies \u2014 no systemic platform-level ghost listing or bait-and-switch pattern was found; a third-party agent prosecution and a phishing incident were noted but neither implicates Zoopla's own transaction flow; (3) identity/merchant-of-record discrepancies \u2014 no evidence found that Zoopla misrepresents its role; it is an advertising intermediary and does not hold consumer payments; (4) policy discrepancies \u2014 no verified gap between stated and enforced policies was found; Resolver complaints related to valuation and marketing, not policy enforcement failures; (5) undisclosed constraints \u2014 no material hidden transactional limitations were found; a noted inability to update certain property data fields (tenure, EPC, floor area) is a data-display limitation, not a transactional one. All five categories were scanned; no category was blocked. Because Zoopla functions as a property listings and advertising portal rather than a direct consumer transaction platform, none of the five scans surfaced findings that meet the bar for an agent handoff trigger.","human_handoff_required_for":[],"record_verification":{"last_checked_agentic_scan":"2026-07-01","last_checked_human_verified":null},"vendor_id":"zoopla","verified_discrepancies":[]}