{"coverage_note":"Five discrepancy categories were checked for noon.com: pricing (hidden fees or advertised-vs-checkout price gaps), availability (ghost inventory or listings unavailable at checkout), identity (merchant-of-record ambiguity or liability deflection), policy (gap between stated and enforced cancellation/refund terms), and undisclosed constraints (hidden mid-transaction limitations). Each category was actively searched using regulatory sources, consumer complaint aggregators (Trustpilot, Sitejabber, PissedConsumer), and noon's own policy documentation. No category returned independently verified evidence \u2014 such as a regulatory action, court filing, or documented systematic pattern \u2014 that cleared the inclusion bar for a confirmed discrepancy finding. Consumer complaints about refund delays, wrong items shipped, and unauthorized charges were surfaced in several categories but remained anecdotal and post-purchase in nature, not indicative of a transactional discrepancy an agent would encounter at the point of purchase. Because no confirmed findings were produced, no human handoff triggers are warranted at this time.","human_handoff_required_for":[],"record_verification":{"last_checked_agentic_scan":"2026-06-30","last_checked_human_verified":null},"vendor_id":"noon","verified_discrepancies":[]}