{"coverage_note":"Five discrepancy categories were checked for cvs.com: pricing (hidden fees, advertised-vs-checkout gaps), availability (ghost inventory, bait-and-switch), identity (merchant-of-record ambiguity, third-party liability deflection), policy (refund/cancellation enforcement gaps), and undisclosed constraints (mid-transaction limitations). No category produced a confirmed, independently-verified discrepancy meeting the inclusion bar. Pricing research surfaced two FTC matters against CVS Caremark's PBM operations (a closed 2012 settlement and a 2026 proposed settlement), neither of which applies to retail checkout on cvs.com. Availability research found CVS's own FAQ disclosures about online/in-store price differences and limited stock visibility, but no systemic complaint record. Identity research found isolated BBB gift-card complaints and Instacart delivery disclaimers, none rising to a pattern of undisclosed third-party liability. Policy research found broad consistency between CVS's published 60-day return policy and third-party summaries. Undisclosed-constraint research found that CVS does publish key limitations (age-restricted and refrigerated items ineligible for pickup, one store per order, ExtraCare state exclusions, prescription delivery presence requirement) on dedicated policy pages, so no hidden-constraint finding was established. All five categories were searchable and returned substantive results; no scans were blocked or missing.","human_handoff_required_for":[],"record_verification":{"last_checked_agentic_scan":"2026-07-01","last_checked_human_verified":null},"vendor_id":"cvs","verified_discrepancies":[]}