{"coverage_note":"Five discrepancy categories were checked for bird.co: (1) pricing \u2014 searches found consumer complaints about charges for failed rides and general opacity concerns, but no verified regulatory action or documented structural hidden-fee mechanism; (2) availability \u2014 searches found complaints about scooters failing to unlock or stopping mid-ride, reflecting hardware reliability rather than advertised-vs-actual inventory discrepancies; (3) identity \u2014 searches found no evidence of a franchisee or third-party operator structure that would create merchant-of-record ambiguity or deflect dispute responsibility away from Bird; (4) policy \u2014 searches surfaced BBB and Trustpilot complaints about inconsistent refund handling, but no independently verified gap between Bird's published policies and a defined enforcement practice; (5) undisclosed constraints \u2014 searches confirmed Bird uses geofencing that can halt rides at boundaries, but found this is disclosed in Bird's rental agreement and municipal filings rather than concealed. All five categories returned no finding meeting the inclusion bar, and no handoff triggers are warranted. Coverage was substantive across all categories; no scans were blocked or missing, though absence of regulatory enforcement history limits definitive conclusions on billing-dispute consistency.","human_handoff_required_for":[],"record_verification":{"last_checked_agentic_scan":"2026-07-01","last_checked_human_verified":null},"vendor_id":"bird","verified_discrepancies":[]}