{"coverage_note":"Five categories were checked: (1) discrepancy_pricing \u2014 searched for hidden fees or checkout price inflation; no verified finding was identified, only an unrelated 2022 UOKiK fine about contract amendment clauses. (2) discrepancy_availability \u2014 searched for ghost inventory or bait-and-switch listings; no platform-level systemic finding was identified, only isolated bad-actor seller cases. (3) discrepancy_identity \u2014 searched for merchant-of-record ambiguity or counterparty misidentification; no structural or regulatory finding was identified, with Allegro's help documentation clearly naming the individual seller as counterparty. (4) discrepancy_policy \u2014 searched for gaps between stated and enforced cancellation, refund, and returns policies; no independently verified systemic discrepancy was found, though a policy consolidation took effect June 30, 2025. (5) discrepancy_undisclosed_constraint \u2014 a significant finding was confirmed: Allegro was suppressing seller-configured delivery options at checkout in favour of its own Allegro Delivery service, resulting in a January 2026 Warsaw District Court provisional injunction; this is the sole category with a confirmed finding and drives all handoff triggers above.","human_handoff_required_for":[{"action":"Confirm delivery method with user when a selected carrier or pick-up point (e.g. a specific InPost locker) has been silently substituted at checkout with an Allegro Delivery option the user did not explicitly choose","evidence":[{"description":"A January 28, 2026 Warsaw District Court provisional injunction found that Allegro was suppressing seller-configured delivery options at checkout and substituting them with its own Allegro Delivery service without buyer knowledge or consent. UOKiK opened an investigation in spring 2025 leading to this ruling.","reference":"https://uokik.gov.pl/aktualnosci.php"}],"last_checked_date":"2026-06-30"},{"action":"Escalate to a human when the delivery options displayed at checkout do not match the full set of delivery methods visible on the seller's original listing, as Allegro has been confirmed to suppress or replace seller-configured options","evidence":[{"description":"The Warsaw District Court issued a provisional injunction on January 28, 2026 requiring Allegro to display all seller-offered delivery methods without preference, confirming the platform had been suppressing options at checkout in favour of its own service.","reference":"https://uokik.gov.pl/aktualnosci.php"}],"last_checked_date":"2026-06-30"},{"action":"Pause and seek user re-confirmation before finalising any order where Allegro's checkout presents a single or narrowed set of delivery options that cannot be cross-checked against the seller's listing, since the injunction compliance status and remediation completeness as of mid-2026 is unverified","evidence":[{"description":"The court injunction was provisional as of January 2026, and no verified source confirms Allegro has fully remediated the suppression of seller-configured delivery options; an agent cannot safely assume the constraint has been resolved.","reference":"https://uokik.gov.pl/aktualnosci.php"}],"last_checked_date":"2026-06-30"}],"record_verification":{"last_checked_agentic_scan":"2026-06-30","last_checked_human_verified":null},"vendor_id":"allegro","verified_discrepancies":[{"actuals":"Independent investigation and a January 2026 court ruling found that Allegro was replacing or suppressing seller-configured delivery options at checkout in favour of its own Allegro Delivery service. For example, a buyer-selected InPost locker pick-up point was silently substituted with the nearest Allegro-branded machine, without the buyer's knowledge or explicit consent.","discrepancy_start_date_est":"At least spring 2025 (when UOKiK investigation opened); likely earlier","evidence":[{"description":"A January 28, 2026 provisional injunction from the Warsaw District Court (brought by the Consumers Forum Foundation) required Allegro to display the full list of seller-offered delivery methods without preference, confirming the platform had been suppressing alternatives in favour of Allegro Delivery.","reference":"https://xyz.pl/poland-unpacked/polands-e-commerce-showdown-erli-vs-allegro-2274/"},{"description":"Poland's consumer regulator UOKiK investigated Allegro in spring 2025 over how it presents delivery options after documented reports that Allegro Delivery was being promoted at the expense of other seller-configured carriers at checkout.","reference":"https://xyz.pl/poland-unpacked/polands-e-commerce-showdown-erli-vs-allegro-2274/"}],"interim_guidance":"When completing a purchase on allegro.pl, do not assume the delivery options shown at checkout represent all options the seller has configured. Explicitly verify available delivery methods against the seller's full listing before confirming an order, and if a preferred carrier (e.g. a specific InPost locker) has been silently substituted, treat the transaction as incomplete and surface the substitution to the user for explicit re-confirmation before proceeding.","last_checked_date":"2026-06-30","status":"remediation_claimed_not_reverified","type":"undisclosed_constraint_discrepancy","vendor_claim":"Allegro presents buyers with delivery options as configured by sellers, implying a full and neutral display of all available shipping methods at checkout."}]}